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    Our Story - Bringing comfort for you and the planet.

    Sustainability - Carbon Neutral by 2020

    Onetreeplanted Partnership - Reforestation project

    7 Reasons Why You Wake Up In The Middle of The Night & What You Can Do

    7 Proven Secrets to An Effective Bedtime Routine for Adults

    Everything You Need to Know about Weighted Blankets


    Popular Questions

    We offer free shipping for orders $60+ to the 48 contiguous United States. All orders below $60 ships with $3 fixed shipping.

    Once your order is placed, our products will typically ship out from our fulfillment center within 1~3 business days. Once your order has been shipped, you will receive a tracking number to follow your package as it makes its way to you.

    Please keep in mind that during/after holidays or severe weather conditions may affect delivery speed. We will do our best to get your order to you as fast as possible.

    Nope, we only use recycled polyester made from BPA-free, PET plastic water bottles, giving them a second life and saving them from the landfills one pillow at a time.

    Yes, every single one of our product is vegan. We will never use animal by-products.

    Upon unboxing, your pillow might appear flat due to compression. Follow the instructions below to help your pillow puff back to its original shape.

    For Cervical Pillow and Ergonomic Contour Pillow

    1. Unroll the pillow.

    2. Pat the entire pillow with some force to help the pillow breath and begin slowly puffing back to its intended shape.

    3. Please allow 24~48 hours after patting for the pillow to fully regain its shape and firmness before using.

    For the Adjustable Pillow

    1. Unroll the pillow.
    2. If you have a dryer, please put the pillow in the dryer on low heat for 10 to 15 minutes to fully fluff the pillow. 

    3. If you don't have a dryer, please shuffle the pillow with your hand to help it puff back to its original shape.

    Returned pillows are never resold.

    Like-new returns are donated to local shelters as well as other charities where they provide comfort for those in need.

    We aim to have zero Cushion Lab pillows in landfills.

    Yes, all our memory foams are certified by the stringent standard of CertiPUR-US while our fabrics are certified by Oeko-TEX international standards of consumer quality & safefy.

    Orders & Shipping

    We accept the following payment options:

    • Credit card including Visa, Mastercard, American Express and Discover

    • Debit/bank card

    • PayPal

    • Apple Pay

    • Google Pay

    We don't offer free return. Our goal is offer you the best pillows with quality that rivals or exceed those that are two to three times our prices. Not offering free return allows us to maintain affordable pricing without sacrificing quality and craftsmanship. 

    Return period
    We have a 30 day return period from the date of purchase.

    Initiate return
    If you decide that the product isn't right for you within the return period please contact customer service at to initiate the return process.

    Return shipping fee
    You are responsible for the return shipping/delivery fees associated with returning or exchanging any product to us. 

    Return instruction
    Once your return is initiated you will be assigned a RMA label to be included in your return box. Please pack the product along with all accessories back into its original packaging.

    Your return must be received by us within 30 days.

    Refund timing
    Once the returned item have been received by us in good and sanitary condition we will issue the refund in the original method of payment within 10 business days.

    All Cushion Lab products comes with a 1-year limited warranty for peach for mind.

    The warranty covers products against defects in material or workmanship under normal use and service to the original purchaser for 1-year from the date of original purchase.

    We are sorry to hear that your order has arrived in less than perfect condition!

    Please contact us at and our team will help get this sorted out for you. Please keep your order ID on hand.

    If you wish to update or cancel an order, please contact us at so we can help you with the request.

    Please note that our fulfillment center process quickly to make sure orders reach our customers in a timely fashion, this leaves a short window to change or cancel an order, but we will try our best to help!

    Comfort & Care

    Everyone has different sleeping styles and preferences; there are no set rules on how to adjust the adjustable shredded memory foam pillow.

    However, here are some suggestions that can serve as starting points to help get you started.

    For Back Sleepers

    We suggest removing 1~3 handfuls of fills.

    Try to adjust for a pillow height that can keep the head paralleled to the neck. If the pillow is causing the chin to dip into the neck, the pillow is too high. If the pillow is causing the chin to point upwards, the pillow is too low.

    For Side Sleepers

    We suggest removing 0~2 handfuls of fills.

    Try to adjust for a pillow height that keeps the head level to the neck with enough clearance to relieve shoulder pressure. The ideal pillow height should ensure your neck is straight and aligned with your spine.

    For Stomach Sleepers

    We suggest removing 7~9 handfuls of fills.

    Try to adjust for a pillow height the allows your neck to be straight with your back. The ideal pillow height should provide good cushioning without causing the neck to be uncomfortably lifted.

    For The Pillows

    All Cushion Lab pillows come with removable covers that are machine washable. For drying, please air dry or dry on low heat in the dryer.

    *The solid memory foam pillow core is not washable.

    *The shredded memory foam fillings are not washable.

    For The Weighted Blanket

    The Cushion Lab Weighted Blanket has two parts with different ways for care.

    1. Dual Sided Duvet Cover

    The duvet cover can be removed by untying the inner secure straps. The cover is machine washable and can be tumble dried on low heat.

    2. Inner Blanket

    The inner blanket should only be cleaned by spot cleaning.