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    Our Story - Bringing comfort for you and the planet.

    Sustainability - Carbon Neutral by 2020

    Onetreeplanted Partnership - Reforestation project

    7 Reasons Why You Wake Up In The Middle of The Night & What You Can Do

    7 Proven Secrets to An Effective Bedtime Routine for Adults

    Everything You Need to Know about Weighted Blankets


    Popular Questions

    We offer free shipping for all orders to the 48 contiguous United States as well as for Hawaii & Alaska.

    We currently don't ship internationally, although we hope to soon!

    If you purchased a product from us and are not happy with it, you may return it within 30 days of your purchase for a full refund.

    Please note that you are responsible for the cost of return shipping to us.

    See Return & Refund Policy for more detailed information.

    1. Contact - Email with subject as "Return", please include your order number & name within the email so our representatives can better locate your order to initiate the process.

    *Any packages sent without contacting first will not be refunded.

    2. Repack - Make sure your item is in the same, like-new condition, packed in the original packaging with all included contents.

    3. Print & Ship - Once approved, an order specific RMA Label*(non-prepaid) in the form of a PDF will be sent to you through email.

    The RMA Label will contain the correct return address.

    Once received, please follow the instructions below:

    - Please print out the RMA Label.

    - Place the "Return Authorization Slip" (the lower half of the RMA label) into the package.

    - Cut out the return mailing label and affix it to the outside of the package

    - Mail it back to the return address with the carrier of your choosing.

    *Please note that you are responsible for the return shipping cost 

    4. Refund - Once we've received and examined your return items, we will send you a notice of refund and refund your purchase through your original payment method within 3~5 business days. 

    See Return & Refund Policy for more detailed information.

    Upon unboxing, your pillow might appear flat due to compression. Follow the instructions below to help your pillow puff back to its original shape.

    For Cervical Pillow and Ergonomic Contour Pillow

    1. Unroll the pillow.

    2. Pat the entire pillow with some force to help the pillow breath and begin slowly puffing back to its intended shape.

    3. Please allow 24~48 hours after patting for the pillow to fully regain its shape and firmness before using.

    For the Adjustable Pillow

    1. Unroll the pillow.
    2. If you have a dryer, please put the pillow in the dryer on low heat for 10 to 15 minutes to fully fluff the pillow. 

    3. If you don't have a dryer, please shuffle the pillow with your hand to help it puff back to its original shape.

    Yes, all our memory foams are certified by the stringent standard of CertiPUR-US while our fabrics are certified by Oeko-TEX international standards of consumer quality & safefy.

    Yes, every single one of our product is vegan. We will never use animal by-products.

    Orders & Shipping

    We accept the following payment options:

    • Credit card including Visa, Mastercard, American Express and Discover

    • Debit/bank card

    • PayPal

    • Apple Pay

    • Google Pay

    Once your order is placed, our products will typically ship out from our fulfillment center within 1~3 business days. Once your order has been shipped, you will receive a tracking number to follow your package as it makes its way to you.

    Please keep in mind that during/after holidays or severe weather conditions may affect delivery speed. We will do our best to get your order to you as fast as possible.

    We are sorry to hear that your order has arrived in less than perfect condition!

    Please contact us at and our team will help get this sorted out for you. Please keep your order ID on hand.

    If you wish to update or cancel an order, please contact us at so we can help you with the request.

    Please note that our fulfillment center process quickly to make sure orders reach our customers in a timely fashion, this leaves a short window to change or cancel an order, but we will try our best to help!

    All Cushion Lab products comes with a 1-year limited warranty for peach for mind.

    The warranty covers products against defects in material or workmanship under normal use and service to the original purchaser for 1-year from the date of original purchase.

    Comfort & Care

    Everyone has different sleeping styles and preferences; there are no set rules on how to adjust the adjustable shredded memory foam pillow.

    However, here are some suggestions that can serve as starting points to help get you started.

    For Back Sleepers

    We suggest removing 1~3 handfuls of fills.

    Try to adjust for a pillow height that can keep the head paralleled to the neck. If the pillow is causing the chin to dip into the neck, the pillow is too high. If the pillow is causing the chin to point upwards, the pillow is too low.

    For Side Sleepers

    We suggest removing 0~2 handfuls of fills.

    Try to adjust for a pillow height that keeps the head level to the neck with enough clearance to relieve shoulder pressure. The ideal pillow height should ensure your neck is straight and aligned with your spine.

    For Stomach Sleepers

    We suggest removing 7~9 handfuls of fills.

    Try to adjust for a pillow height the allows your neck to be straight with your back. The ideal pillow height should provide good cushioning without causing the neck to be uncomfortably lifted.

    For The Pillows

    All Cushion Lab pillows come with removable covers that are machine washable. For drying, please air dry or dry on low heat in the dryer.

    *The solid memory foam pillow core is not washable.

    *The shredded memory foam fillings are not washable.

    For The Weighted Blanket

    The Cushion Lab Weighted Blanket has two parts with different ways for care.

    1. Dual Sided Duvet Cover

    The duvet cover can be removed by untying the inner secure straps. The cover is machine washable and can be tumble dried on low heat.

    2. Inner Blanket

    The inner blanket should only be cleaned by spot cleaning.